At TelstraTech, we are committed to delivering excellence. If you are not satisfied with the final project handover or require an update, please refer to our policy below:
​Refund Processing: Once a refund is approved, the amount will be credited to your original payment method within 7 to 10 working days.
​Customer Satisfaction: We assure our clients that if the project deliverables do not meet the agreed-upon specifications at the time of handover, a refund will be issued.
​Project Updates & Complaints: For any modifications, technical updates, or to lodge a formal complaint, please contact us at our official email address: [Insert Email Address].
​Resolution Commitment: We strive to resolve all project-related concerns or complaints within 5 working days of receiving your email.
Email support@telstratech.info